Effective November 10, 2026. These terms apply to every order you place with We Cut Acrylic, in Spanish Fork, Utah, on this website, by phone, or by email. “We” and “us” mean We Cut Acrylic; “you” means the person or business placing the order. By paying an invoice or a quote, you agree to these terms.

Prices and quotes

  • Prices on the website are instant estimates worked out from the sizes, materials, and options you choose. We check every order by hand before we invoice it, and if something changes the price, such as a file that needs work or a detail the calculator couldn't see, we tell you before you pay.
  • Your order is confirmed when you pay the invoice or quote we send. Nothing is charged when you send an order or ask for a quote.
  • Quotes are good for the number of days shown on them (30 days unless it says otherwise), because acrylic prices change with material costs.
  • Our minimum order and any rush charge are shown as their own lines in your order and on your invoice.
  • Prices are in US dollars and don't include sales tax. Where we're required to collect sales tax, it's shown on your invoice.

Payment

  • Payment is due before we start cutting. Invoices and quotes can be paid online by card and other methods through our payment provider, Stripe; we never see or store your full card number.
  • When you order through our cart, we authorize your card when you place the order and charge it when we confirm your order, usually within one business day. We can charge less than the amount you authorized, never more: if the confirmed price is higher, we ask you to approve the new amount first, and we charge the card you used only when you approve it. Card authorizations last about 7 days; if we haven't confirmed your order by then, the hold drops off and we ask you before charging.
  • If your business needs to pay another way, or needs a W-9 or a tax-exemption certificate on file, call or email us before you order.

Your designs and files

  • We make parts from the drawings, sizes, and choices you confirm. Please check them carefully; we cut what you confirm.
  • We check every file before we cut. We fix small drawing problems (such as closing a gap) and tell you, and we ask before anything that changes your part or the price.
  • You confirm that you have the right to use any design, logo, or artwork you send us, and that making it doesn't infringe anyone else's rights.
  • Your files stay yours. We use them only to quote and make your order, and we don't share or reuse them. See our privacy policy.
  • We may decline any order, including designs that are offensive, unlawful, or that we can't make safely or well. If we decline after you've paid, we refund you in full.

Making and shipping your order

  • Lead times start when your payment arrives and are estimates, not guarantees. We tell you if your order will be late.
  • We ship within the United States. Shipping is added to your invoice, so you see it before you pay. Large panels and full sheets ship by freight, and we confirm that rate by hand.
  • Pickup in Spanish Fork, Utah is free, by appointment, once we tell you your order is ready.
  • Parts ship with their protective film on. Ownership passes to you, and the risk of loss passes to the carrier, when we hand your order to the carrier or you pick it up; if it's lost or damaged in transit, we take care of it as our refund policy describes.

Changes, cancellations, remakes, and refunds

See our refund and cancellation policy: you can cancel for a full refund until we start cutting, and we remake parts that don't match your confirmed order or arrive damaged.

How you use the parts

We make parts to your design; we don't design or engineer them for a particular use unless we agree to in writing. You're responsible for making sure your design, thickness, and material suit how you'll use it, especially for anything that holds weight, holds water (such as aquariums), protects people, touches food, sits near heat, or goes outdoors. Our calculators and articles are general guidance, not engineering advice.

Our responsibility

If something goes wrong with an order, our responsibility is limited to remaking the affected parts or refunding what you paid for them. We aren't responsible for indirect costs, such as lost profits, installation or labor costs, or delays to your project, to the extent the law allows. Nothing in these terms limits rights you have under the law that can't be limited.

Everything else

  • These terms are governed by the laws of the State of Utah.
  • If any part of these terms can't be enforced, the rest still applies.
  • We may update these terms. The version in effect when you pay applies to your order.
  • Questions: call (435) 777-7001 or email info@wecutacrylic.com.