Effective November 11, 2026. This policy covers wecutacrylic.com, run by We Cut Acrylic, a brand of Utah Valley Plastics LLC, in Spanish Fork, Utah. “We” and “us” mean We Cut Acrylic.

What we collect

  • Contact details you give us: your name, email address, phone number, and company when you send an order, ask for a quote, or contact us.
  • Your files and order details: drawings, artwork, photos, and sketches you upload, and the sizes, quantities, materials, finishes, notes, delivery choice, and shipping address that go with your order.
  • Descriptions you send to “Can I make it in acrylic?”: the text you type describing your idea, and the suggestions the tool gives back.
  • Messages: emails and call notes about your order.
  • Technical information: like any website, our hosting provider processes basic information such as IP addresses and browser type to deliver pages and protect the site from abuse, and we keep request logs to see which pages are used and how visitors find us.
  • How you found us: the website or app that sent you here (for example a search engine or an AI assistant) and the first page you visited, kept with your order or request so we can learn how customers find us. It's stored in your browser until you send something.
  • What's in your cart: the parts you add to your cart, with how you found us, kept with a random id from your browser (no name, email, or other contact details) so we can see which products and pages interest people. These records are deleted after 120 days.

We don't collect payment card numbers on this website. Invoices are paid through a payment provider, which handles your card details under its own privacy policy.

How we use it

  • To price your parts, check your files, answer your questions, make and deliver your order, and send your invoice.
  • To email you about your order, such as confirmations, questions about a file, and shipping updates.
  • To keep records of the work we've done, so you can reorder the same parts and so we meet our tax and accounting obligations.
  • To keep the site working and secure.

The “Can I make it in acrylic?” tool

When you describe an idea at /make-it-in-acrylic, your description is sent to an AI service hosted on Amazon Web Services, which suggests parts, thicknesses, finishes, and a price range. The AI service sees only what you type, processes it only to produce those suggestions, and doesn't use it to train its models. The AI doesn't set the price of your order; a person checks every order before we invoice it. Please don't include personal information in your description that we don't need, such as account numbers.

Who we share it with

We never sell or rent your information, and we never share your files or designs with anyone else or reuse them for other customers. We use a small number of service providers to run the business, and they handle information only on our behalf:

  • Amazon Web Services, to host the website, store files and order records, send email, and run the AI service described above.
  • Our payment provider, to process invoice payments.
  • Shipping carriers, who receive your name, shipping address, and phone number to deliver your order.

We may disclose information if the law requires it.

How long we keep it

  • Uploaded files are kept for about two years, so you can reorder, then deleted.
  • Order records and invoices are kept as business records for as long as we need them for accounting and tax purposes.
  • Descriptions sent to the “Can I make it in acrylic?” tool are kept with any order you send from it, and otherwise for no longer than we need to run and improve the tool.

Ask us at any time and we'll delete your files and contact details, unless we need to keep them for an order in progress or by law.

Email

We email you about your order and reply when you contact us. We don't add you to a marketing list when you order. If we ever start a newsletter, it will be opt-in, and every email will include a way to unsubscribe.

Text messages

If you text us at (435) 777-7001, or ask us to text you, we use your mobile number only to text you about your quotes and orders. Message frequency varies, and message and data rates may apply. Reply STOP to stop getting texts, or HELP for help. We do not sell or share mobile numbers or text-message consent with third parties for marketing.

Cookies and information stored in your browser

We don't currently use tracking cookies, advertising cookies, or third-party analytics. If we add analytics in the future, we'll update this policy first.

Our calculator saves the parts you've added to your order in your own browser (local storage), so they're still there if you leave and come back. The “Can I make it in acrylic?” tool may keep your results in your browser while you browse. These stay on your device, aren't sent to us until you send an order, and can be cleared at any time in your browser settings.

Our pages load fonts from Google Fonts and some code libraries from a public content delivery network. Those services receive your IP address when your browser requests the files, as with any website.

Security

Files and records are stored privately with encryption, and the site is served only over secure (HTTPS) connections. Access is limited to the people who need it to quote and make your parts. No system is perfectly secure, but we take reasonable care to protect what you send us.

Your choices

  • See, correct, or delete your information: email info@wecutacrylic.com and we'll take care of it, usually within a few business days.
  • Stop emails: reply to any email from us and say so.

Children

This site is for adults and businesses. We don't knowingly collect information from children under 13.

Changes and contact

If we change this policy, we'll post the new version here with a new effective date. Questions? Email info@wecutacrylic.com or call (435) 777-7001, Monday to Friday, 9 AM to 5 PM Mountain Time.