Ordering questions

Type the size of your part or upload a DXF or SVG drawing, then choose thickness, color, edges, holes, engraving, and bends. The calculator works out the price from the cut length, the material your parts use, and any finishing, and updates as you change things. No account or email needed to see a price.

Usually, yes, plus shipping. We check every order by hand, and if something would change the price, such as a file that needs fixing or a detail the calculator couldn't see, we tell you before we send the invoice.

Yes. The calculator shows the minimum in your order total if your order is under it. It applies to the whole order, not each part, so a few small parts together usually pass it.

Yes. Rectangles, circles, ovals, rings, and rounded corners need only a size. For anything else, describe it at Can I make it in acrylic? for suggested parts and a price range, or email a sketch with measurements and we'll price it by hand.

Yes. Quantity breaks are built into the calculator, so the per-part price drops as you raise the quantity. For runs in the thousands or repeat orders, call us and we'll quote the whole program.

DXF and SVG files are priced instantly at /quote#upload. PDF, AI, EPS, and CorelDRAW files, sketches, and photos are welcome too; we price those by hand within one business day.

Draw at full size with closed outlines, one outline per part, text converted to outlines, and engraving on its own layer or color. Our laser file checker flags open paths and shows the size and cut length, and how to prepare a file for laser cutting acrylic walks through it.

We check every file before we cut. Small fixes, such as closing a gap or removing a duplicate line, we just do and tell you. Anything that changes the part or the price, we ask about first.

Yes. Send a sketch, photos, or a description and we'll suggest sizes, thicknesses, and finishes, and turn it into a cutting file. Simple drawing work is often included; for bigger design jobs we'll quote the time up front.

Yes. We use your files only to quote and make your parts. We never sell or share them, and we don't reuse your designs. See our privacy policy.

Anything up to a full 48 × 96 in. sheet is a normal order. Bigger parts are sometimes possible; enter the size and we'll confirm by hand.

Laser-cut parts are typically within ±0.005 in. of your drawing and routed parts within ±0.010 in. The laser kerf (about 0.006 to 0.010 in.) is compensated, so you draw parts at their finished size. More on kerf

Most acrylic is made to metric sizes and sold under the nearest inch fraction, so 1/4 in. is nominally 6 mm (0.236 in.), and cast sheet varies across the sheet. If a fit matters, tell us and we'll measure the sheet we cut from. Why acrylic is thinner than its label

As a rule of thumb, keep thin strips and bridges at least as wide as the sheet is thick. The smallest detail you can laser cut in acrylic has numbers by thickness.

Acrylic (also sold as plexiglass) from 1/16 to 1 in. thick, in clear cast and extruded, UV-filtering, non-glare, mirror, fluorescent, frosted, tints, and solid colors. The full list is on the acrylic sheet page.

Often, yes, especially for larger orders. Email or call with the color and thickness and we'll check availability and price.

We cut from our own stock, because we know how it cuts and can stand behind the result. If you have a special sheet that must be used, call us before sending it.

Laser-cut edges are glossy and suit most parts. Choose diamond polishing for the clearest straight edges, flame polishing for glossy curved routed edges, machined for hidden or bonded edges, and sanded for a frosted look. Compare edge finishes

Yes, on both faces, so they arrive unscratched. If you'd rather we peel it, add film removal in the calculator. How to remove stuck film

After we've checked your order. Nothing is charged when you send it. We review your parts, usually within one business day, confirm the price and shipping, and email an invoice you can pay online. We start once it's paid.

The invoice we email can be paid online. If your business needs to pay another way, or needs paperwork such as a W-9 or a tax-exemption certificate on file, call or email us.

We'll beat a written quote from another US acrylic shop for the same parts in the same material, thickness, finish, and quantity. Send it with your order. How our price match works

Most orders ship in 3 to 5 business days after we confirm them and the invoice is paid. Rush orders ship in 1 to 3 business days; tick the rush box in your order. Large runs and fabrication get a date with the quote.

Tell us the date in your order notes, or call before you order. We'll say honestly whether we can make it, and choose rush production and a shipping service to match.

We ship anywhere in the United States from Spanish Fork, Utah. Shipping is worked out for your parts' size and weight and added to your invoice, so you see it before you pay. Large panels and full sheets are confirmed by hand. Where we deliver

Yes, in Spanish Fork, Utah, by appointment, Monday to Friday, 9 to 5 Mountain Time. Choose pickup when you send your order and we'll let you know when it's ready.

Not through the website for now; we ship within the United States. If you're in Canada or elsewhere, call or email us and we'll see what we can do.

Parts ship with their protective film on, separated and padded, in boxes sized for them. Large panels are boxed flat with rigid backing.

Let us know as soon as you can after delivery, with photos. If a part doesn't match the order you confirmed, or arrives damaged, we remake it at no charge. Because every part is made to order, we can't take returns on parts that match the confirmed order.

Yes. Reply to your order email or mention your order number, and we'll make the same parts again with the current price.

Mild soap and water with a soft microfiber cloth, or a plastic cleaner such as Novus 1 or Brillianize. Avoid Windex-type window sprays, solvents, and strong alcohol, which can cause fine cracks; for disinfecting, Acrylite approves isopropyl alcohol diluted to 30%. How to clean acrylic